Frequently Asked Questions

To add a CNC to Predator DNC, a few items are required.

1. Available Serial Port
2. Available DNC License
3. Make and Model of the CNC Control
4. Copy Existing / Similar or Sample PXP

Begin by confirming you have an available serial port on the Predator DNC Hub or PC. Take note of where the new RS232 cable will connect (port number and hub).<.p>

Check the Windows Control Panel | Device Manager to determine the port number and communication port. If installed by SFA, the system will begin at COMM 5 = Port 1; COMM6 = Port 2. The exact settings can be determined by reviewing the Multiport Serial Adapter from the Device Manager.

Determine the number of CNCs currently configured in the DNC Networking System. If the number of CNC exceeds the current DNC License, a license upgrade will be required. While in the DNC Software, select HELP | ABOUT for the current license purchased, ie. DNC/8.

If a license is available, then proceed.

Launch the Predator DNC Administrator if not currently in this mode. Select Command | Cancel All. Next, find a similar CNC / Machine in your current PXP. Select the CNC with your mouse, right click, select {COPY}. Select the Predator Red Gear at the top of the Predator Software, right click and select {Paste}. This creates a copy of the existing machine. Modify this copied CNC to match the Communication Port number as well as the baud rate, parity, and stop bits. The machine directory and any other features can be modified by using the Predator Wizard.

NOTE: If a proprietary or special high speed transfer method is required by the CNC control the customer may have to be upgraded to Predator DNC. Unlike the editor, Predator DNC is designed to support proprietary and special high speed transfer methods. Refer to our DNC Objects section for more details.

• Job 1234.NC
• H:CUSTOM PARTSJOB 4567.NC
• \\SERVER1\C\LARGE CUSTOMER\PART No 1234-5678.NC

NOTE: The Predator CNC Editor can only communicate to one machine at a time and is not designed for simultaneous multitasking operation to multiple machines. If this is desired upgrade to Predator DNC which is designed to support up to 256 machines simultaneously.

NOTE: If this is desired, upgrade to Predator DNC which is designed to support Remote Request for up to 256 machines simultaneously.

NOTE: Any Microsoft service pack or maintenance release is also supported. However, anyone using Windows NT v4.0 Service Pack 2 should upgrade to Service Pack 3 immediately.

NOTE: Microsoft Life Cycle stopped supporting Windows 98 (March 31,2004) and NT (June 30, 2003). We strongly recommend you upgrade to the latest Windows Operating System to allow complete compatiability with Predator Software Products.

A DNC Object development kit is available for even further customization or integration.

NOTE: Predator DNC Clients usually do not require DNC Objects.

• Job 1234.NC
• H:CUSTOM PARTSJOB 4567.NC
• \\SERVER1\C\LARGE CUSTOMER\PART No 1234-5678.NC

Predator DNC can also automatically name your files when uploading to the server.

NOTE: Any Microsoft service pack or maintenance release is also supported. However, anyone using Windows NT v4.0 Service Pack 2 should upgrade to Service Pack 3 immediately.

• Windows 2000 SP4, Windows XP SP2 or Windows Server 2003 SP1
• Intel Pentium III 1GHz, AMD K7 900MHz or a PC manufactured after year 2000 (Faster processor is recommended for better performance)
• 256 megabytes (MB) of RAM or higher (128 MB minimum supported; may limit performance and some features) - 512 MB recommended
• Microsoft compatible keyboard and mouse, or other compatible pointing device
• A serial port for each machine port is required or Predator compatible communications hardware (Flex, Flex/2, or Flex/N).

NOTE: Standard COM ports and our DNC bundles maybe upgraded but there can be issues.

NOTE: Predator DNC was the industry's first 32-bit DNC application with our first customer installation in 1994 under Windows NT.

"Interface Between Data Terminal Equipment and Data Communications Equipment Employing Serial Binary Data Interchange."

Every word in the title is significant: it describes the interface between a terminal (DTE) to a modem (DCE) for the transfer of serial data.

Short for Recommended Standard-232C, a standard interface approved by the Electronic Industries Association (EIA) for connecting serial devices. In 1987, the EIA released a new version of the standard and changed the name to EIA-232-D. And in 1991, the EIA teamed up with Telecommunications Industry Association (TIA) and issued a new version of the standard called EIA/TIA-232-E. Many people, however, still refer to the standard as RS-232C, or just RS-232.

Almost all modems conform to the EIA-232 standard and most personal computers have an EIA-232 port for connecting a modem or other device. In addition to modems, many display screens, mice, and serial printers are designed to connect to an EIA-232 port. In EIA-232 parlance, the device that connects to the interface is called a Data Communications Equipment (DCE) and the device to which it connects (e.g., the computer) is called a Data Terminal Equipment (DTE).

The EIA-232 standard supports two types of connectors, a 25-pin D-sub type connector (DB25) and a 9-pin D-sub type connector (DB9). The type of serial communications used by PCs requires only 9 pins so either type of connector will work equally well.

Although EIA-232 is still the most common standard for serial communication, the EIA has recently defined successors to EIA-232 called RS-422 and RS-423. The new standards are backward compatible so that RS-232 devices can connect to an RS-422 port.

A parallel port sends and receives data eight bits at a time over 8 separate wires. This allows data to be transferred very quickly; however, the cable required is more bulky because of the number of individual wires it must contain and cable distances are generally very short. Parallel ports are typically used to connect a PC to a printer and are rarely used for much else. A serial port sends and receives data one bit at a time over one wire. While it takes eight times as long to transfer each byte of data this way, only a few wires are required. In fact, two-way (full duplex) communications is possible with only three separate wires - one to send, one to receive, and a common signal ground wire.

DB9

1. Received Line Signal Detect (Carrier Detect)
2. Received Data
3. Transmitted Data
4. Data Terminal Ready
5. Signal Ground
6. Data Set Ready
7. Request to Send
8. Clear To Send
9. Ring Indicator

DB25

1. Protective Ground
2. Transmitted Data
3. Received Data
4. Request to Send
5. Clear To Send
6. Data Set Ready
7. Signal Ground
8. Received Line Signal Detect (Carrier Detect)
9. +P (for testing only)
10. -P (for testing only)
11. (unassigned)
12. Secondary Received Line Signal Detect
13. Secondary Clear To Send
14. Secondary Transmitted Data
15. Transmission signal element Timing
16. Secondary Received Data
17. Receiver Signal Element Timing
18. (unassigned)
19. Secondary Request To Send
20. Data Terminal Ready
21. Signal Quality Detector
22. Ring Indicator
23. Data Signal Rate Selector
24. Transmitter Signal Element Timing
25. (unassigned)

ASCII was developed by the American National Standards Institute (ANSI). A chart of ASCII characters and their decimal or hexidecimal equivalent can be found here (courtesy of asciitable.com)

Connecting pin one (earth ground) at both ends

This creates a giant antena, earth ground should only be connected at one end and generally at the device that is most grounded.

Using CAT5 cabling

While CAT5 cable will work for RS232 comunications, it is not designed for that application. CAT5 cable is twisted pair cabling for ethernet.

Cable is not properly jumpered at CNC end

Most CNCs will require jumpering of some sort. Most common is for pins 4 & 5 plus pins 6, 8 & 20.

Using unshielded cable

Unshielded cable should never be used in a machine shop environment.

Twisted pair cabling not properly balanced

If you use twisted pair, pins 2 and 3 can not be on the same pair. It is also recommended that you ground the other half of the pair for pins 2 and 3.

Cable with too few wires

Most CNCs will only need TD, RD and SG, but some will require hardware handshaking and thus require more wires.

Improper positioning of cable

Do not strap RS232 cabling to electrical conduit in the shop.

Incorrectly pinning out a DB9 to DB25 cable or adapter

See the chart above, note that pins 2 & 3 are opposite from DB9 to DB25.

For the best solution to your cabling problems click here

For laptops the solution is to use a PCMCIA to serial adapter which has better support for control over the Microsoft Comm Driver. Many of our customers have used the PCMCIA card to serial and resolved this technical issue. We are pleased to provide appropiate and supported hardware:

Serial PCMCIA cards

While desktop machines are less likely to ship without serial ports, it is becoming more common, especially with slim form factor machines. Add in PCI serial port cards are still very common and a very cost effective way to upgrade these machines with physical COM ports. Visit your favorite local computer store and ask for a PCI serial card.

1. Sentinel Protection Drivers must be installed locally on the PC running Predator (Remote Desktop / VNC or any other remote program will not work during the initial setup)
   
2. Remove the Sim from the USB or Parallel port on your PC.
   
3. Go to Control Panel > Add/Remove Programs and remove the Sentinel Protection Installer and remove.
   
4. Insert the CD that you received from Shop Floor Automations in the CD-Rom drive and navigate to "Drivers\Sentinel System Driver" folder and double click the "Sentinel Protection Installer 7.1.0.msi"
   
5. After this is completed, insert the Sim into the USB or parallel port on the PC and watch for the Windows notification that the new hardware was been detected.
   
6. Open Predator and if the registration window opens, enter the serial number and access code in the provided spaces.
   
7. If Predator opens, go to the Options menu and choose Upgrade. Enter the serial number and access code here.
   
8. If no errors, verify in the title bar of Predator that it does NOT say "Predator/DEMO".
   
9. If you do get an error again, proceed to the troubleshooting steps for the Sim Wrapper Error 5 (56) below.
   
   

1. Enter "dncdemo" for the serial number. Leave the access code blank.
   
2. This should bring you up to Predator. Shut down Predator and relaunch.
   
3. Go to the Options menu > Upgrade
   
4. Enter the correct serial number and access codes and hit "OK."
   
5. If this still does not work, go to Start > All Programs > Predator DNC > Repair All
   
6. If you still get this error code, call our technical support department.
   
   

1. Launch Predator and check the version by clicking "Help" > "About"
   
2. If you have version 4.x.x.x, you should be using a serial number beginning with "04"", if you have version 3.x.x.x installed, you should be using a serial number beginning with "03""
   
3. If you do not have the correct version that matches your installed version, verify that the codes you are using are the correct ones.
   
   

Depending on the version of Windows you are using.

Windows NT 4

Goto 'Control panel', if 'ports' is available execute the link
Choose the port in question
Press 'Settings'
Press 'Advanced'
Uncheck 'Fifo enable'

Windows 95-98 (all versions)

Go to 'Control Panel', execute 'System'
Find the port under 'Serial ports'
Press 'Properties'
Press 'Advanced'
Uncheck 'Fifo enable'

Reboot your PC after these changes. If this does not help, your cable might be too long, or it is placed next to a power cable, creating a lot of noise.

For more information, contact us via Email or call us directly
Toll Free: 877-611-5825.

If you can't uninstall a Predator application step through the following:

1. Log into Windows as an Administrator
2. Select Control Panel from the Start Menu
3. Select Add/Remove programs
4. Select the appropriate Predator application
5. Click the Remove button

Every Predator installation is built using Microsoft Windows Installer technology. There is extensive documentation available on Microsoft's web site. The following primary command line options are available.

A sample command line follows

msiexec /i "predator CNC editor v6.0.msi" /fv

For a complete list of command line arguments search for Article Q227091 on Microsoft's web site.

Several Predator applications including Predator CNC Editor, Predator DNC, Predator Desktop, Predator MDC, Predator Tracker, Predator Gage Crib and Predator Travelers require MDAC from Microsoft. MDAC under Windows 98 requires two seperate Y2K service packs. Both of these Windows 98 Y2K service packs are distributed on CD13 or higher. These service packs can also be downloaded from Microsoft's web site.

Once both of the Windows 98 Y2K service packs are installed proceed with a normal Predator installation.

All Predator products require the following minimums:

• Intel Pentium-based CPU or equivalent
• 64 MB RAM*
• 40 MB HD
• VGA Graphics
• Parrallel Port
• Mouse or similar pointing device

The above are minimums and certainly Predator runs better with more hardware, memory, etc.

NOTE: Predator DNC requires one and typically multiple serial ports. Predator CNC Editor also requires at least one serial port for communications. Predator Virtual CNC runs a lot faster with an OpenGL based graphics card.

*NOTE: All Predator applications under Windows 2000 and Windows XP should have at least 128MB RAM. For a complete list of minimum system requirements for Windows refer to Microsoft's knowledge base article #304297.

To solve this problem run Microsoft Internet Explorer and from the Tools menu select Internet Options. A dialog will appear, click the Advanced tab and scroll down to the Security section. Uncheck the "Check for publisher's certificate revocation" option and click the OK button.

This problem only occurs when PCs are configured to have access to the Internet and then in reality don't have access to the Internet. Predator applications are digitally signed just like every other program that is downloaded on the web. The digital signature is used to certify that Predator has not been infected with a virus etc.

NOTE: This problem can happen with any Predator application.

1. Start from COM5
2. Apply the following settings:

   Receive Event Delay (edelay):	10
   Close port maximum timeout:	25
   Find devices attached to the port	Manually
   Check Boxes
   Purge any remaining data on close	Unchecked
   Complete writes when transmit complete	Checked
   Ignore busy	Unchecked
   AltPin (Alternate RJ-45 wiring)	Unchecked
   Enable error checking for parity and frame errors	Checked
   Force baud rate to	Unchecked

3. Click 'Clone settings', select all ports. Press 'OK'.

Image of proper settings

1. Ensure your IP address and TCP port configuration settings are correct.
2. Apply the following settings:

   Poll Cycle	10ms
   Max packet size	1460
   Check boxes
   Complete write requests immediately	Unchecked
   Return error codes when network is unavailable	Unchecked
   Send keep alive packets	Checked
   Allow ports to be opened when network is unavailable	Unchecked

Image of proper settings.

A pdf document showing common com port to hub port conversions.

Error Number: 2 - File Not Found.
Problem: The file could not be found
Solution: Verify the file name is typed correctly and the file exists. Check the directory and the extension settings in Predator.

Error Number: 3 - Path Not Found.
Problem: The path could not be found
Solution: Verify the directory path is typed correctly and the directory path exists.

Error Number: 4 - Too Many Open Files
Problem: The system has too many files open.
Solution: Try closing any non used programs or reducing the number of activities in Predator.

Error Number: 5 - Access Denied
Problem: The requested file exists, but the system is unable to access it.
Solution: Check the file permissions and insure the logged in user has permissions for that file.

Error Number: 8 - Not Enough Memory
Problem: There is not enough memory to proceed.
Solution: Try closing any non used programs or reducing the number of activities in Predator.

Error Number: 14 - Not Enough Memory
Problem: There is not enough memory to proceed.
Solution: Try closing any non used programs or reducing the number of activities in Predator.

Error Number: 15 - Invalid Drive
Problem: The drive does not exist
Solution: Verify the drive is the correct drive. If the drive is a network drive, check network access and drive mapping.

Error Number: 19 - Write Protected
Problem: The media is write protected
Solution: The file being written to is read only . Verify the permissions for the file and that the destination is not on read only removable media (CD or DVD).

Error Number: 32 - Sharing Violation
Problem: A file is being used by another program and cannot be accessed by Predator. Usually occurs when trying to write to the file.
Solution: Close the progam using the file. If the program is Predator, restart Predator. If that doesn't clear the error, a reboot of the PC is required.

Error Number: 32 - Lock Violation
Problem: A file is locked by another program and cannot be accessed by Predator. This may be a read or a write attempt by Predator.
Solution: Close the progam locking the file. If the program is Predator, restart Predator. If that doesn't clear the error, a reboot of the PC is required.

Error Number: 39 - Disk Full
Problem: The disk is full. Occurs during file write attempts.
Solution: Delete non needed files from disk or try writing to a different drive.

The fix is to run regserv32 on the dll.

Go to the Start menu, select Run, and type the following line into the box and press Enter.

regsvr32 "C:\WINDOWS\system32\Predator Software\Common Files\Upgrade Dialog\PUpgrade Dialog.dll"

You should receive a notice that the command suceeded. Reboot upon completion.

1. Login to Windows with Admin Rights
2. Place Predator Software CD in drive
3. Browse to "DriversSentinel System Driver" on CD
4. Run "Sentinel Protection Installer 7.4.0.msi"
5. When install is complete, attach the SIM to the parallel port or a USB port on the PC
6. Launch Predator DNC Administrator (Start > Programs > Predator DNC 2005 -> Predator DNC 2005 Administrator)
7. If a pxp file loads, go to "Command > Cancel All", and press "Yes"
8. Go to "Options > Upgrade"
9. Type in the information from the software envelope and Press OK
10. The software should now be validated and ready to use.

Troubleshooting

1. If you get a "SIM Wrapper 5 (0)" error, then double check the SIM to make sure it is attached, and try again.
   1. If the problem persists, reinstall the Sentinel drivers from step 4.
   2. If the problem persists after driver installation, download and run SIM Tester
   3. Install and launch the sentdoc.exe file
   4. Leave "SuperPro" checked, uncheck "Pro", "CPlus", "Scribe"
   5. Press "Find Keys"
   6. A dialog box will state "No keys found" or "[N] Sentinal SuperPro(s) detected" (where N is the number of keys found)
2. If you get an "Sim Wrapper 5 (####)" error, where #### is a 4 digit number, then re-enter the codes, and try again. It was most likely a typo in the codes.
3. If problems persist, please call Shop Floor Automations at (619) 461-4000 for technical support.

Serial and access code install, driver install, and Predator install all have documented issues. You may get SIM wrapper errors, licensing warnings, and other non-obvious bugs related to an install or update performed using the Terminal Server.

To fix, log onto that PC directly, bypassing the Terminal Services, and reinstall necessary components, typically the Sentinel driver and the Predator serial number and access codes.

Perform the following steps to update the driver:

1. Open the Device Manager.
2. Right click on each installed DeviceMaster AIR and select "Disable". Windows 2000 may have a bug that causes the PC to blue screen and crash when the last device is disabled. In this case, disable all DM AIR devices except one.
3. Reboot PC.
4. If you followed the warning for Windows 2000, disable the last device via Device Manager, and reboot.
5. Right click on a DM AIR device and select "Update Driver". Point the driver location to the C:\Comtrol folder. Finish the wizard, and reboot.
6. Enable all DM AIR devices via the Device Manager.

That takes care of the problem with slow boots, and fixes several other DM AIR related issues as well.

1. Start >Help
2. Search for "Dr. Watson"
3. Open "Using Dr. Watson"
4. Click on "Open [arrow] Dr. Watson"
5. Take note of the "Log File Path" and "Crash Dump" paths. C:\Debug, and C:\Debug\user.dmp, are recommended
6. Set the crash dump type to "Full"

1. Locate and download the PDF File called "Creating Templates in CNC Editor 6.0.
2. Locate and download the PDF File called "Predator CNC Editor Animation Setup"
3. Review each file to setup the template correctly
4. You must create a machine template .MCH file (2 axis turning, or 3-5 milling machine) and then specify the CNC control (Fanuc 16M, Okuma 700L).RPM or .RPL
5. Add the Template by selection FILE | NEW Template
6. Select the .MCH you just created and then review the details on the following screens for the correct parameters for the CNC
7. Once defined, select the Template from the down arrow menu list
8. Open your NC program
9. Select the Backplot Icon and begin to verify the G & M Code
10. If an error occurs, be sure the G & M Code is defined in the .RPL or .RPM file

This occurred most likely due to a recent update from an older version already installed and the update failed to apply the lastest .dll to the Predator directory.

To fix this, shut down any Predator Application running, ie. DNC or Editor. Then rename the following files:

Located in: "C:Program Files\Predator SoftwareEditor 6.1" PVEditorSIMLibrary.dll to PVeditorSIMLibrary.old

Located in: "C:Program Files\Predator SoftwareDNC 4.1" PVDNCSIMLibrary.dll to PVDNCSIMLibrary.old

Then copy the following .dlls into the correct product location.

PVDNCSIMLibrary.dll
PVEditorSIMLibrary.dll

Make sure you are running v6.1.0.145 of the CNC Editor and v4.1.0.51 of the DNC. Both applications can be checked by selecting HELP | ABOUT from the menu.

Furthermore, the latest Sentinel System Driver 7.4 should also be used.

To use Remote Desktop via a remote connection, you must run Predator DNC 4.1.051 or higher, Sentinel Pro Drivers 7.4, and PVDNCSimLibrary.dll 1.0.0.7.

To fix this, shut down any Predator Application running, i.e. DNC Networking. Then rename the following files:

Located in: "C:Program Files\Predator Software\DNC 4.1" PVDNCSIMLibrary.dll to PVDNCSIMLibrary.old

Then copy the following .dlls into the correct product location.

PVDNCSIMLibrary.dll

The version of Predator DNC can be checked by selecting HELP | ABOUT from the menu. An update of the DNC is available from the Support | Download Section. Backup your current PXP file before proceeding.

Furthermore, the latest Sentinel System Driver 7.4 should also be used. The current version can be checked from the Windows Control Panel, under Add/Remove Programs. Drivers are available from the Support | Download section on the website.

You can refer to the following FAQ for the instructions on how to upgrade the Sentinel Drivers.

1. Exit Predator DNC or Desktop
2. Rename the existing PXP with an unique name "SFA Backup.pxp"
3. Copy the new PXP into the exact same location where the backup was made
4. Launch the Predator DNC or Desktop and confirm the new PXP is running.

1. From the File menu select New Custom Menu...
   
   
2. The New Custom Menu Wizard will appear:
   
   

   Field Name	Description
   Menu Name	Type a name for the new custom menu item.
   Command Line	Enter a command line to execute or click the ... button to browse the Windows File System for a command line.

   
   -Examples of the command line parameter would be "PDnc.exe" for Predator DNC-
   
   
3. When finished, click Finish to save the new custom menu. It will appear under the Options menu.
   
   

1. At the PC, send a file out to the machine.
2. Walk out to the machine and manually receive that file.

1. In the Edit menu, Click "Template" > Click "Next" > Click "DNC Properties."
2. On the DNC Menu, click "Properties."
   
3. Once you get to the "DNC Properties" window, check the "Wait For CNC" box and click Next until Finish is available and click "Finish."
4. You will then need to hit "Next" again until the finish is available and click "Finish."
   
   

1. Go to Start > Control Panel > System > Hardware and choose "Device Manager"
2. In the Device Manager, under "Multi-Port Serial Adapters" you should have your Flex/N listed there. Double click OR Right click and choose "Properties"
3. Under the Advanced tab, you will have your Digi Port server listed and all the associated Com ports to that hub. Highlight your hub and Choose "Properties"
4. UnCheck "Send Keep Alive Packets" and hit "OK" and then "OK" for the Device Properties box
   
   

1. Connect the cable to the PC, Hub, or switch box.
2. At the other end of the cabling, where the control would normally plug in, connect the tester. With out the tester plugged in the machine, you should see have "RD" lit and "TD" unlit.
   
   Note - For most applications, the other lights do not matter.
   
   
3. If you plug the tester into the CNC machine control, you should then see "TD" lit.

1. Turn the hub off.
2. Push and hold the two arrow buttons on the front of the hub.
3. While you are holding the two arrow buttons, turn the hub on.
4. Continue holding the two arrow buttons until you see "AC" displayed.

A CD containing all documentation and manuals was included with the PDA Connect software shipment. Additional information can be found on the product page, PDA Connect.

Begin by reading the .PDF PDA Connect Manual found on the CD and also copy the PDA Connect.chm to the local desktop or hard drive. Begin by sending a file from the CNC back to the PDA Connect Software. Be sure to match the baud rate, and communications settings on the machine to the PDA Connect Profile.

Once a file has been sent out of the machine, send the same program back into the control. Make sure the program does not over-write the existing file or change the program number before sending it back into the control.

If errors occur, contact your machine tool builder for machine communications parameters to communicate to a PC. Most problems are related to communication parameters or file formats.

If support is needed, please contact pda@shopfloorautomations.com (Currently phone support is not offered.)

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PFLM Service.license

c:\program files\predator software\flm 7.0\

Translation tables allow comprehensive configuration of every character sent or received. ASCII to EIA, EIA to ASCII, ASCII to ISO, ISO to ASCII and custom translations are possible using the Translate tab within the Properties dialog box.

To remove or add characters, choose DNC | Properties from the Menu bar. Then select the Translate Tab. To remove characters upon receiving data back from the CNC, change the option from NONE to REMOVE on the Receive column. To delete double spacing, change the option from NONE to REPLACE and input the appropriate value.

For more details please view our dedicated CNC Translate page.